services
If you have experienced drive failures such as: Accidental file deletions, mechanical failures, damaged or deleted partitions, formatted drives, virus attacks and other causes, we can help. We can also recover data from drives not recognizable in BIOS and password protected drives. Our engineers have specially developed tools to recover data.
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Level Service
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Turnaround Time
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Description
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|---|---|---|
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EXPEDITED |
As soon as the media is recovered |
Recovery begins upon receipt of media—365 days of the year, including nights, weekends and holidays. Status of the failed media is provided within 3 hours of media receipt. Team works without interruption until job is complete. |
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STANDARD
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1 to 3 Business Days
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$100.00 diagnosis fee. Recovery is done during normal business hours. |
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ECONOMY
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5 to 10 Business Days
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$50.00 diagnosis of the failed media. Recovery is done during normal business hours. |
RAID RECOVERY
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Level Service
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Turnaround Time
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Description
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|---|---|---|
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EXPEDITED |
As soon as the media is recovered |
Call for diagnosis fee. Recovery begins upon receipt of media—365 days of the year, including nights, weekends and holidays. Status of the failed media is provided within 4 hours of media receipt. Team works without interruption until job is complete. |
|
STANDARD
|
1 to 3 Business Days
|
Call for diagnosis fee. Recovery is done during normal business hours. |
|
ECONOMY
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5 to 10 Business Days
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Call for diagnosis fee of the failed media. Recovery is done during normal business hours. |
